Work-from-anywhere policies are going to redefine how an organization function and work and grow in the coming years. While the sole aim right now for every enterprise is to improve the engagement, communication and productivity of the current remote team, the buck doesn’t stop there.
From the hiring, on-boarding and training to project and workforce management, resource management, performance tracking and optimization – every aspect of building and running a team in the work-from-anywhere world will be dependent on how well an enterprise makes use of remote working tools.
So, is your business equipped with the right remote working tools to extract the best out of your remote working teams? Are these tools seamless and sustainable enough to cater to your requirements? If your answer to these questions is no, then this blog is for you.
Types of Remote Working Tools Every Enterprise Needs in 2021
Piling on the ones that are already available for a long, today there are umpteen remote working tools that can cater to all kinds of remote working requirements.
Best remote working tools for an enterprise are the ones that fit hand-in-glove to enable seamless coordination and functioning of workforce. To make this possible every enterprise needs a suite of remote working tools in addition to regular project management or workforce management tools.
Scheduling, communication, collaboration, resource allocation and automation, cloud data storage, customer service – enterprise adopting work-from-anywhere models will have to cover all these essential bases. The list doesn’t end because there are many responsibilities and there are even more number of tools that can be of assistance.
But if you are an enterprise looking for an essential set of remote working tools then the easiest way is to divide your requirements into categories and check if you are covering all the bases. And to make your work easy that is what we have done in this blog. Today we list out types of remote working tools that are essential for every enterprise and help you understand their role and importance in work-from-anywhere world.
So, here are 5 types of remote working tools an enterprise needs in 2021
- Project Management Tools for Remote Teams
From breaking the project into achievable tasks to creating a workflow, assigning tasks, streamlining and monitoring processes, tracking milestones and progress – successful project management has to be the most challenging task for any enterprise. And with distributed remote teams, project management can further become complex without the right remote project management tool that fits your requirements.
Fortunately, there are plenty of project management tools available which can successfully help managers replicate and even improve the existing process. While few remote project management tools only help with tasks and workflow, other PM tools offer a comprehensive solution with text chats, budgeting, time and expensing tracking, invoice generation, workforce management, analytics & more.
Choosing the right project management tool can solve a lot of problems and prepare you to extract the best from your remote teams. However, in few cases, it can be tough to get all the requirements from a project management tool which is why you need to top your tech stack with the essential remote working tool we are going to discuss below.
- Remote Workforce Management Tools
Managing and leading a remote workforce to enable improved performance and productivity has been the biggest challenge for managers all around the world. Resource allocation problems, scheduling issues, time zone complications, communication gaps are the common barriers that often crop up while leading a distributed remote teams today. However, each of these barriers can be removed and the workforce management process can be improved using simple and powerful cloud workforce management solutions.
Take Cloud Sloka’s Resource Optimizer for example. Our Salesforce native workforce management tool allocates work to any resource based on availability and skill, auto-creates availabilities books appointments, tracks and analyses resource utilization, make suggestions. In nutshell, it helps resource managers streamline internal processes and enable efficient workforce management. More on why Cloud Sloka’s Resource Optimizer is the best mobile workforce management tool can be found at the end of this blog. Let us continue with our best type of remote working tools.
- Cloud Storage Tools for Remote Working
A seamless access to centralized applications and tools from any location and device is a must for a distributed remote workforce spread across various locations and the cloud is what makes this possible.
A vital component of remote working, cloud storage services let remote workers thrive in a distributed team giving them the ability to share files, collaborate, create and manage their workspace manage seamlessly. As a remote working solution cloud storage provides much more secure, convenient and simple access to the data and is a sizeable upgrade from an in-office shared drive.
Moving to the cloud helps enterprises ability to scale up their remote working models while making sure the workflow is seamless and data is secure. Enterprises looking to streamline and scale-up their remote work can make either make use of different cloud storage applications or resort to one centralized cloud platform for more unified and simplified control.
- Communication Tools
Naturally, communication mishaps are the biggest and the most obvious challenges faced by remote working teams. For example, for project-related questions or information, all you need to do is in a physical office setting is a turnaround or a short walk from your cubicle – this may not be possible with remote working. But these in-person communication barriers can be emulated using following remote working solutions for communication.
- Remote working teams can make use of web and video conferencing tools to share ideas, have longer conversations and team meetings. Zoom, Google Meet, WebEx, Slack are some of the best video-conferencing applications that can be successful for this purpose.
- Similarly, instant messaging services like Discord, Mattermost, Google Chat, Slack, and Microsoft Teams can be leveraged for urgent communication needs or team chat. The key here is to set a consistent communication standard to help team members know when to use which medium of communication to avoid ambiguity.
- Collaboration Tools for Remote Working
Collaboration is the cornerstone of a creative & high-performance team which is an asset to every enterprise going forward. While remote working expands the talent pool and increases the diversity of thought, an enterprise may not be able to leverage it without creating a platform for seamless collaboration with the best possible remote working solutions.
Communication tools do help in collaboration but the remote working team need much more support that can enable them to work together seamlessly and this often depends upon the type of work they do. Remote working solutions for collaboration may include:
- File collaboration and document sharing tools like Google Docs/Drive in Workspace to collaborate in real-time, share important docs, develop ideas, take real-time notes, provide feedback, and suggest changes with a central platform.
- Visual workspace tools form another major element of collaboration by emulating whiteboards in conference rooms. These visual space collaboration tools provide an easier and effective way to brainstorm new ideas using boards, mind maps, wireframes or mock-ups. Enterprises can use digital whiteboard tools like Miro, Storm board, MURAL, Conceptboard, InVision Freehand as online whiteboards or can leverage visual collaboration platforms like Creately for more effective collaboration.
Project management, Remote Workforce Management, Cloud Storage, Communication & Collaboration tools make the five key categories of remote working tools that every enterprise looking to adapt and thrive in remote working and work-from-anywhere world.
Remote Working Solutions for Work-from-Anywhere World & Resource Optimizer
Enterprises that have already got their infrastructure in place will be well served by handy remote working solutions which can solve their current remote working problems but also pave a path for sustainable productivity improvement.
For example, a contact centre with all the right remote working infrastructure may encounter efficiency problems when it comes to scheduling, resource allocation, communication, and remote workforce optimization. This is when an enterprise must equip themselves with the right remote working solution that can use their existing infrastructure to level up the workforce productivity.
As for a contact centre or any other enterprise that is facing problems with resource allocation, scheduling or resource optimization in the work-from-anywhere world, Cloud Sloka’s Resource Optimizer can be of great help.
Resource Optimizer – Native Salesforce Workforce Management Tool
Cloud Sloka’s Resource Optimizer is the perfect remote workforce management tool that effortlessly solves your remote workforce problems to improve your team’s performance and productivity.
Our Salesforce workforce management tool makes task management, scheduling, resource allocation, managing appointments simple. It analyses resource utilization provides suggestions and intelligently automates resource management tasks for you. Along with Salesforce chatter, our mobile workforce management tool enable communication and help perform all the operations within Salesforce mobile application.
Our top workforce management tool in Salesforce helps your resource managers streamline, manage and optimize the remote workforce management tasks while enabling communication, collaboration among the team members – a perfect amalgamation of all the remote working solutions discussed above in this blog. And that is just not it, our workforce management tool can do more. You can find complete information here: https://www.cloudsloka.com.au/resource-optimizer/